Last Updated: October 3, 2025

Welcome to Zimono.store We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us.

By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services.

A. Information You Provide Directly

  • Personal Identifiers: Your name, shipping and billing address, email address, and phone number when you create an account, place an order, or contact us.
  • Payment Information: Payment details such as credit/debit card numbers or PayPal accounts.
    • Note: Payments are processed by secure third-party providers (e.g., PayPal, Stripe). We do not store your full payment details on our servers.
  • Communication Records: Emails, support requests, or other details when you contact us.

B. Information Collected Automatically

  • Device & Usage Data: Your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Cookies & Tracking Technologies: We use cookies to enhance your experience, remember your preferences, and analyze site traffic. You can adjust your cookie settings in your browser.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To manage payment, shipping, and delivery of your purchases.
  • To Communicate: To provide customer support, respond to inquiries, and send order confirmations and updates.
  • To Improve Our Services: To analyze customer behavior to enhance our product offerings, website usability, and marketing strategies.
  • For Marketing (with your consent): To send promotional offers, discounts, and newsletters. You may opt out at any time.
  • For Security & Fraud Prevention: To protect our website and business from fraud, unauthorized access, and other misuse.

3. Sharing Your Information

We do not sell or rent your personal data to third parties.

We may share your data only in the following cases:

  • Service Providers: With trusted partners who perform services for us, such as shipping carriers (USPS, FedEx, UPS), payment processors (Stripe, PayPal), and email marketing platforms. These parties are obligated to keep your information confidential.
  • Legal Obligations: When required to do so by law, court order, or governmental authority.

4. Google Services & Analytics

We may use services like Google Analytics and Google Advertising platforms to understand customer behavior and show our products to relevant audiences. Data collected through these services is aggregated and anonymized wherever possible.

5. Data Security

We implement a variety of security measures, including SSL encryption and secure servers, to maintain the safety of your personal information. Please note that while we take strong precautions, no method of transmission over the Internet is 100% secure.

6. Your Privacy Rights

You have control over your personal data. Your rights include:

  • Access & Correction: You may access and update your personal details in your account settings or by contacting us.
  • Data Deletion: You can request the deletion of your personal information.
  • Data Portability: You may request a copy of the data we hold about you in a portable format.
  • Marketing Opt-Out: You can unsubscribe from our marketing emails at any time by using the unsubscribe link in every email.
  • Cookie Controls: You can block or delete cookies through your browser settings.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

7. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected personal information from a child under 13, we will delete it immediately.

8. Updates to This Privacy Policy

We may update this policy periodically for operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy periodically.

9. Contact Us

For any questions, concerns, or requests regarding your privacy and this policy, please contact us:

  • Business Name: Zimono
    Email: support@zimono.store
    Phone: +1 (415) 547-0470
    Address: 3739 Balboa St, San Francisco, California 94121, United States
    Business Hours: Monday to Friday, 9:00 AM – 5:00 PM